By Bryan Perkins, Training Manager The Client Portal in Matrix™ is getting a new look and feel with improved navigation and message alerts. A summary is provided below with links to training videos. You can also download the Portal Set-Up Guide for agents with info on how to navigate and use the Portal, and share the […]
Read MoreHow to remain professional when showings overlap
By Michele McCaskill, VP of Risk Management Have you ever found yourself in the middle of a showing when another agent walked into the home with clients? How did you handle this often uncomfortable situation? Circumstances like the one above happen because ShowingTime allows for overlapping appointments. When this happens, there are some important steps you […]
Read MoreCalling all agents: Let’s strengthen the Realtor® name
By Roger Parham, Association/CarolinaMLS President Do you want our Realtor® brand to become a Circuit City, Blockbuster or Borders Books? I didn’t think so. Today these once large and successful retail stores no longer exist. That’s a place our Realtor® brand could be if we’re not conscientious about advocating for it.
Read MoreHow are you handling multiple offers?
By Michele McCaskill, VP of Risk Management I am often contacted by agents who question whether or not their offers were ever presented to the seller by the listing broker. In addition, questions regarding how to handle multiple offers abound. A quick look at the Realtor® Code of Ethics (Code) and real estate license law can […]
Read MoreFirms Must Register By Dec. 31 for Copyright Protection
By Anne Marie DeCatsye, CEO For years, under the Digital Millennium Copyright Act (DMCA) of 1998, CarolinaMLS has been able to serve as the designated agent for our member firms. We could register each firm as part of a group subset of CarolinaMLS. Not anymore.
Read MoreCommunication: What We Do
By Anne Marie DeCatsye, CEO Below is a broad overview of how we strive to promote communication at the Association and CarolinaMLS. I shared these processes and examples as part of my presentation on communication at the Association Executives Institute. While our Association also focuses on communicating with the public, this presentation addressed internal channels.
Read MoreCommunication Freak: The Importance of Information, Transparency and Openness
By Anne Marie DeCatsye, CEO Communication is highly important to me. I like to share what I learn that might be beneficial to your business and to hear from you, our members, about any concerns. Always feel free to contact me at annemarieh.decatsye@carolinahome.com. In many ways this year, the significance of communication has been driven […]
Read MoreTwo minutes and a few clicks. Will you do that to protect homeownership?
By Roger Parham, Association/CarolinaMLS President As Realtors®, we know email is our friend. It allows us to quickly reach out to buyers and sellers, fellow Realtors®, prospects and others vital to our business. Among those “vital to our business” are elected officials. I’ll tell you why.
Read MoreWhat You Should Know About Video Surveillance
Republished with the permission of the National Association of REALTORS® Center for REALTOR® Technology. Copyright National Association of REALTORS®. All Rights Reserved. If you’re like many other real estate professionals, you’ve probably listed a home or taken your buyer into a home that contained some sort of video surveillance equipment. In today’s world, it is […]
Read MoreBe a Pro! Coming Soon and MLS Expansion Offer Leadership Opportunities
By Roger Parham, Association/CarolinaMLS President Our new “Coming Soon” status in CarolinaMLS provides a wonderful way to build anticipation for homes soon to become active listings — but it also comes with a strict set of rules. How do we remember them? How do we help our fellow Realtors® if they take a misstep with […]
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